Terms and Conditions

Effective Date: 26th December 2024

Welcome to Futureproof Digital Marketing (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website and services, you agree to be bound by these Terms.

Part A: General Terms

1. Introduction

• Futureproof Digital Marketing is a UK-based business offering online digital marketing courses and digital marketing services, including SEO, PPC, social media management, content creation, consultancy, and website technical work.
• These Terms apply to all users, clients, and customers of our website and services.

2. Governing Law

• These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be resolved exclusively in the courts of England and Wales.

3. Modifications to Terms

• We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.

Part B: Online Courses

4. Course Access and Content

• Enrolment in our courses grants you a non-exclusive, non-transferable license to access course materials for personal use only.
• Redistribution, resale, or unauthorized sharing of course content is strictly prohibited.

5. Payments and Refunds

• Payment for courses must be made in full prior to accessing the materials.
• Refund requests must be made within 14 days of purchase and will be granted only if less than 25% of the course has been accessed.

6. User Conduct

• Participants are expected to engage respectfully and adhere to any community guidelines provided in course forums or live sessions.

Part C: Digital Marketing Services

7. Scope of Services

• We offer a range of digital marketing services, including but not limited to:
  • SEO strategy and implementation.
  • PPC campaign management.
  • Social media content creation and management.
  • Website technical audits and fixes.
  • Consultancy and training.
• The specific scope of work will be outlined in individual agreements or proposals provided to clients.

8. Client Responsibilities

• Clients must provide necessary access, information, and approvals in a timely manner to enable us to deliver services effectively.
• Clients are responsible for ensuring that all materials and information provided to us are accurate and do not infringe third-party rights.

9. Payment Terms

• Payments for services are due as specified in the proposal or invoice.
• Late payments may incur a fee of 5% per month on outstanding balances.

10. Refunds and Cancellations

• Deposits and payments for services rendered are non-refundable.
• Ongoing service contracts may be terminated with a 30-day written notice from either party.

11. Deliverables and Timelines

• We will make every effort to deliver agreed services within the specified timelines. However, we are not responsible for delays caused by factors outside our control, including client delays in providing necessary information.

12. Performance and Results

• While we strive to deliver excellent results, we do not guarantee specific outcomes such as search engine rankings, ROI, or follower counts due to the nature of digital marketing.

13. Intellectual Property

• Content, strategies, and materials created by us remain our intellectual property unless otherwise agreed.
• Upon full payment, clients receive a license to use deliverables for their intended purpose.

14. Confidentiality

• Both parties agree to keep confidential any proprietary information shared during the course of our work together.

15. Termination

• We reserve the right to terminate services immediately in cases of non-payment, breach of these Terms, or misuse of our services.

Part D: General Provisions

16. Liability Limitation

• To the maximum extent permitted by law, we shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or services.

17. Contact Information

• For any questions or concerns regarding these Terms, please contact us at:
  • Email: legal@futureproof.uk.com
  • Address: 124 City Road, London, EC1V 2NX

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.